Data Recovery Tips
Right now you probably in a lot of mental pain, and all you’re concerned about is recovering your data as quickly as possible - so we’ll refrain from comments on the wisdom of regular back-ups. The time for preventative measures has gone - the issue at hand is data recovery.
First - a simple tip could save you a lot of money. Contact PC & Network Support Services! We’ll do everything we can to get your data back - but before you do, here are some things you should be aware of:
Be prepared for a lot of time being wasted - data recovery can take a long time.
The first thing to establish is what exactly is wrong with your computer:
1) Your computer won’t boot up, or
2) Your computer boots up OK but you can’t see one of your other drives.
Let’s see if we can eliminate the worst scenario. Listen closely to your hard drive - is it making any sort of scratching, scraping or ticking noises?
If so, then your drive could be physically damaged and the only hope we have is to take it to a data recovery service where experts might be able to get the data off for you. These services are expensive and time consuming - so you need to make a judgement call as to the value of data on the disk.
- If it’s only your saved game data or downloaded music files you would like back, you’re probably better off kicking yourself for not backing up, and accepting the data loss.
- If, on the other hand, it’s information that you can’t live without (emails, contacts, accounts etc.) that you’ve been accumulating for years, then we can send it to a data recovery service for an evaluation and free quote
If your hard disk sounds OK, then we stand a better chance of recovering the data.
Our next steps will be based on how your hard drive’s were setup:
If you only have a single hard drive that has not been partitioned or split into different “logical” drives, we’ll probably be able to attach it to another computer and transfer the data to one of our workstations. This can be quite technical so if you don’t have the skills please feel free to contact us.
If you have a multiple drive setup and your computer boots up fine, then it will merely be a case of transferring the data rom one drive to another - provided you have a drive with enough space on it.
The scenario where you have a multiple drive setup, where the problem drive is the one that contains your operating system files is more tricky. We have software that has a boot disk option available. What this means is that when we start your computer with the boot disk, we will be able to run a data recovery program without trying to start your computer. We should be able to see your files and then copy them across to the other drive.
Whatever the scenario - contact us and we’ll do our best to assist.
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